Q: I’ve been to the market before, and it tends to be pretty tight in there, what about social distancing?
A: It certainly does tend to be a bit crammed in the market! That’s why we’ve done a bit of aisle-widening to allow more space in between customers. We also take our maximum capacity very seriously, and limiting the number of customers allowed in-store in order to ensure appropriate physical distancing measures throughout our market/garden centre.
Q: Can I bring my reusable grocery/produce bags?
A: YES! You can definitely bring your own reusable bags (produce and grocery!) On top of that, every time you bring your own bags, we donate 10 cents to a local ecological conservation organism.
Q: I don’t feel comfortable shopping in public spaces, what can I do?
A: We have a contactless curbside pickup ordering option! Order groceries online and pickup your order within your desired pickup time and day! Easy peasy!
Unfortunately, we do not offer plants for Online Curbside Pickup.
Q: Can I get groceries, plants, and gardening goods delivered?
A: Unfortunately, we are not doing deliveries at this time.
Q: Will you be taking cash?
A: We strongly recommend the use of contactless payment such as tap in order to prevent the spread of germs. We will still be taking cash if absolutely necessary.
Q: Can I swing by the market with my roommates for a little shopping visit?
A: No, only 1 shopper per household can shop in our market at one time.
Q: What are your hours of operations?
A: Our hours remain the same in order to spread the concentration of shoppers throughout a long enough period:
Mon - Sat: 9 am to 9 pm
Sun / Holidays: 9 am to 6 pm
Q: Can I still fill up my Kombucha growler/howler at the market?
A: At the moment, our Kombucha refill station is OPEN. We ask that you sanitize your hands before and after filling. As always, the growlers/howlers you bring from home must be sanitized before bringing them to the market.
Q: Will I be able to return my glass milk jugs and Chaeban ice cream jars?
A: Yes! We will have a crate on the floor at check out inside which you can drop off your reusable containers. Just let the staff know, and you should have your deposit refunded.
Q: I have other questions and/or concerns.
A: We thank you for your support in these unprecedented times, and we are incredibly grateful that you chose to support local producers as well as small local businesses during this pandemic. Please feel free to send your questions or feedback our way with this contact form by clicking here. We thank you for your patience as we try to get back to everyone.